Privacy Policy



YOUR PRIVACY

Discovery Forex Limited/Discovery FX and its affiliates (“Discovery Forex Limited” or “Discovery FX” or “we”) are committed to protecting the privacy of the personally identifiable information that we collect from you as you use this Website (the “Website”). The scope of Discovery Forex Limited’s commitment is detailed in this Privacy Policy. By submitting information, you agree to Discovery Forex Limited’s use of such information as described herein. Please see our Terms of Service for more information about our online policies in general.

Discovery Forex Limited collects personally identifiable information on certain areas of the Website when users register, request publications or other information. The personally identifiable information collected may consist of a unique access ID, company or, titles, and contact information, such as names, mailing addresses, e-mail addresses, and telephone and fax numbers. Discovery Forex Limited uses your personally identifiable information to fulfil your requests for publications or other information, to process your requests to participate in conferences and events, and to evaluate any job applications or other employment-related inquiries that you may submit. Discovery Forex Limited also uses personally identifiable information to perform statistical analyses of user behaviour in order to measure interest in specific areas and articles posted on our Site. The e-mail addresses provided at registration allow us to send e-mail to individuals based on the areas of interest that they indicate during the registration process. If you do not wish to receive e-mailed advance notice of articles, simply notify us at https://portal.discovery-forex.com/.

Discovery Forex Limited shall not intentionally disclose (and shall take commercially reasonable steps to prevent the accidental disclosure of) your personally identifiable information to third parties (i.e., persons or entities that are not affiliates of Discovery Forex Limited), whether for such third parties or marketing purposes or otherwise, subject only to the following five exceptions:

  1. Discovery Forex Limited may disclose your personally identifiable information to third parties as required or permitted by the laws, rules, and regulations of applicable jurisdictions;
  2. Discovery Forex Limited may disclose your personally identifiable information to third parties who deliver information from us to you for the purpose of performing such delivery;
  3. Discovery Forex Limited may disclose your personally identifiable information if, in connection with submitting the information, you consent to such disclosure;
  4. Discovery Forex Limited may disclose contact information for you in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information you have posted on the Site or otherwise provided to us;
  5. If Discovery Forex Limited and/or any of its affiliates merges with or sells substantially all of its assets or a majority of its equity to a third party, information collected may be disclosed to and owned by the merged entity or third party.

Discovery Forex Limited may set and access proprietary and other cookies on your computer, enabling us to learn which promotions bring users to our Website. Discovery Forex Limited may use cookies in connection with our products and services to track your activities on our Website. Such information that we collect and share is anonymous and not personally identifiable. We may provide links to third-party Websites as a service to our users. In addition, some of the content appearing to be on this Website is in fact supplied by third parties, for example, in instances of framing of third-party Websites or incorporation through framesets of content supplied by third-party servers. Please be aware that we cannot control and are not responsible for the information collection practices of such third-party Websites, which may differ from those of this Website. We encourage you to review and understand the privacy policies on these Websites before providing any information to them.

You may access, correct, update, and/or delete any personally identifiable information that you submitted to us. Notify us at https://portal.discovery-forex.com/

Discovery Forex Limited has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration, or destruction. Only authorised Discovery Forex Limited personnel are provided access to personally identifiable information, and these employees are required to treat this information as confidential. Despite these precautions, Discovery Forex Limited cannot guarantee that unauthorised persons will not obtain access to your personally identifiable information.

Discovery Forex Limited understands the importance of protecting children’s privacy, especially in an on-line environment. The Website is not intentionally designed for or directed at children 18 years of age or younger, and Discovery Forex Limited will not intentionally collect or maintain information about anyone under the age of 18.

By using the Website, you consent to the collection, use, and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the Website. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy.

If you have any questions about our Privacy Policy, please contact us at https://www.discoveryforex.com/contacts-input.php.

ADDITIONAL PRIVACY NOTICE

This privacy notice explains how Discovery Forex Limited (hereafter collectively referred to as “the Company”, “us”, “we”, “our”) uses any personal information we collect about you.

The Company proactively seeks compliance with equivalent of the General Data Protection Regulation (“GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

Purpose

The Company will collect and use personal data in order to comply with its legal duties to you as an investing client, for example to keep records of transactions and to provide one or more services as may be detailed within the Company’s Terms of Business. As such, we act as a “data controller” of the personal information we process. This means that we decide why and how personal information is used. The Company does not process data for other companies.

The data we hold is collected via our account application process and throughout our relationship with you. This includes your name, your address and other contact details including phone and mobile numbers, email addresses, your date of birth, your gender, your title, your passport or other visual, including government, identification details. In terms of our obligations, the information we will hold may additionally include details of your education, your investment experience, your financial situation including information regarding your net worth, your financial details including bank accounts, audio and/or video recordings (calls may be recorded), contractual information relating to your account(s) with us detailing your investment choices and/or objectives, and importantly your tolerance to risk, along with (as applicable) third party information where there may be an executor or a power of attorney connected to your account(s).

The data we collect from and about you is primarily for the purposes of the Company to provide a suitable and appropriate service to you and to comply with its obligations.

It nevertheless represents sensitive data about you which has been collected with your explicit consent, and the use of this information for any other purposes, for example for marketing purposes, is voluntary.

We will not lend or sell your information to third parties.

Will we share your data?

The Company’s employees will access your records in the ordinary course of our professional undertakings to you. However, access is granted only to those employees permissioned to review this information. We regularly check who has access to our systems.

The Company will share your personal data with certain third parties solely on a need to know basis. This would include service providers tasked with executing your investment transactions and where necessary with settling and administering these transactions. They would also include the Company’s lawyers and other professional advisors (including your own financial advisors and asset managers), to the extent that they will require access to your information to provide advice; fraud prevention agencies and other organisations to enable the Company to undertake relevant checks; providers of investments or services which we may recommend, ranging from selected financial instruments including Contracts for Differences, alongside investment platforms, discretionary management services and other such products or services.

We may also be required to share your information with any regulatory or competent authority entitled to require disclosure. This could include the order of a Court, or the order of authorities tasked with the investigation and prevention of fraud or other activities believed to be illegal or otherwise in breach of applicable law. It would similarly apply to tax regulations where we may be obliged to share information about your account with the relevant tax authority, who may in turn forward this to tax authorities in other jurisdictions.

The Company may need to share your personal information with service providers operating in countries outside the designated countries. Where we will be required to do so, we shall ensure that this process will be in accordance with data protection practice.

Security

We will undertake at all times and to the very best of our professional abilities to protect your personal information. As you are aware however internet communication, including email, is not secure. We cannot accept any responsibility for unauthorised access by a third party or for the loss, theft or modification of data while it is being transmitted to us by email.

How long will we hold your data?

We will retain your personal information for as long as the Company considers it necessary to do so and specifically for the purpose(s) for which it was collected, and to comply with requirements. This will involve keeping your information for a reasonable period of time after your investment or your relationship with us has ended.

As a former client of the Company, we will keep most of your information for 5 years following the closure of your account, or longer as it may be required. As an existing client, we may also retain recordings of telephone conversations with you for 5 years after they took place, or longer as directed by relevant rules and practice.

If you are not a client of ours, having previously registered your interest to receive information from us, we will retain your information for one year after we last heard from you, unless you ask us to remove you from our database beforehand.

Marketing

Subject to your agreement, the Company may send you information about our products and services and those of other companies in our group which it considers may be of interest to you, including invitations to events. The Company may do this via email or by post.

You have the right at any time to stop receiving marketing material from us. You can request us at https://portal.discovery-forex.com/.

Your rights

  • You have the right to access your personal data and require that we rectify any errors in the data that we hold.
  • You have the right to request that we erase your personal data.
  • In certain circumstances you may also require us to restrict the way we process your personal data.
  • You may moreover object to its processing.
  • You may request a copy of your personal data for the purposes of transmitting it elsewhere.
  • Where we have requested and obtained your consent to process particular information about you, you may withdraw that consent at any time.
  • Where we are relying on your consent to process your sensitive data you can withdraw it at any time.

Please note however that the application of these rights will vary according to the legal basis used to process your data. As detailed above, financial services will require the Company to retain at least most of your personal data relating to the operation and where relevant the management of your investment account(s), and where applicable for a number of years following the closure of your account(s). Under such circumstances, we will not be able to erase or modify the data.

Our commitment

We will undertake to keep your personal information accurate. This will require us to contact you at regular intervals in order to update the data we hold in relation to the account(s) we hold for you. If at any time the information you have provided the Company becomes out of date, we ask you to notify us directly and we shall remove or amend the information, and in accordance with regulatory and legislative requirements.

Complaints

If you have any concerns or complaints about the Company’s use of your personal information, please contact us via https://portal.discovery-forex.com/.

Changes to our Privacy Notice

The Company undertakes to keep this privacy notice under regular review. We reserve the right to update this privacy notice at any time and we will advise you when we make any substantial update to it.

Cookies

Upon accessing our Website, you will be notified that we use cookies. We require your prior and informed consent to allow cookies to track your personal data focusing on your Website behaviour on our Website in order to give you better online experience. If required the website will detail a complete overview of all active cookies and online tracking in use on the website and will include a monthly scan of all of the pages of the website, that detects and identifies all of the cookies and known tracking technologies in use on the site.

A cookie is a text file that a website can send to your browser, which may then be stored on your hard drive for a more efficient access and online experience. A cookie will enable the Company to gather information on how visitors are using the website. It does this specifically to make improvements to the website.

The data collected will be used solely for statistical analysis relating to your browsing behaviour on our website, including the number of visitors, the pages viewed, time spent on particular pages and so on. We will not know who you are (unless you visit our secure client pages). We will not store any personal or confidential information about you and the Company will not attempt to identify individual visitors via their IP address unless required to do so by law.

Other websites

Our website contains links to other websites. This privacy notice, including the use of cookies, only applies to our websites: www.discovery-forex.com. When you use a link to another website you should read the privacy policy of that site.

How to contact us

By mypage at https://portal.discovery-forex.com/